Freezer not cold enough. We also have installation guides, diagrams and manuals to help you along the way! I researched this model and didn't see all these issues or I would have kept looking! Keep your water filter in good condition by changing it regularly, using Whirlpool filters, and getting your fridge serviced by a Whirlpool … If you add food before this initial cooling … The ice maker has never worked properly, The hose line to the ice maker freezes all the time and water in the freeze line leaks on the bottom of the freezer thus causing it to leak on my wood floors and warp them. They say a repair appliance man would be calling in the next 24/48 hours. So, I called Lowes and was politely told that the extended care covered only "mechanical problems", not "cosmetic ones". So knowing what to do I shut down the unit, let it open for about 4 hours, cleared the drain hole in the back. They will not give us a direct number to a person who can help us. Accessibility. I removed the kick plate grill and confirmed that there is air flow. He said the inner lining of the refrigerator was crooked. Sears Parts Direct has parts, manuals & part diagrams for all types of repair projects to help you fix your bottom … Now it has been dead since July 3rd. I had the same problem with the french door Whirlpool gold freezer ice build-up & pooling water on my kitchen floor. So far, they didn't hit that performance goal. When we bought it, we also stored it for a couple months until now, when we finally got around to installing it. It four separate doors and 3 different cooling zones work perfectly. All they said was the would check into it and give us a call. It is now just about 2 months and I am still without a refrigerator, with no resolution from either of the companies. It is the worst product I have ever purchased and Whirlpools lack of support has cost them a very loyal customer!!! When we called Whirlpool about this problem, they said they had never heard of this problem. It is now August 11. of the Lowes store who is going to contact Whirlpool. Lost money from leaving work early. You will get no "AID" at all. KitchenAid 22 Cu. I have this exact refrigerator, spent hundreds of dollars trying to fix it and cleaned uo hundreds of puddles of the years.. even fell a couple times due to the water on the floor. The issue is specific to the heated drip tray under the defrost heater and adjacent drain tube heating element which are located in the freezer compartment (top). Whirlpool Refrigerator Repair -Control Board Diagnostics-What's all the Jazz about? ft. French Door Refrigerator with external refrigerated drawer. I'm preparing to file a small claims action in case it comes down to that but thought to search for any class action suits in the works. Purchased a Whirlpool side by side bottom fridge GX5FHTXVB05 in 2014. All they did was buy me out even after I told them no I want it fixed. 42" Jade refrigerator that has been repaired countless times over the past 5 years. Mine is 5 months old and I have had the freezer door replaced once, and waiting on a new one, as a plastic piece continues to pop out of the interior door, overfreezing my freezer and ice bin, in turn causing the ice not to dispense, and probably was the cause of the fridge getting warm, which in turn caused the computer to go bad. I've been dealing with a serious design issues on my JADE brand side by side (Maytag/Whirlpool) Model RJRS4270C. I noticed there was condensation on the freezer door and now I have a leak. The Whirlpool WRX735SDBM (MSRP $2,299) may look like a high-end French door fridge, but its performance reveals its more budget-oriented qualities. (Model# GX2FHDXVQ03 SN K03544696) Purchased almost 5 years ago at Lowe's. Assuming you are not afraid of electricity, it's time for the volt meter. 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