This will be difficult to track down. Hi, Sign In | Create Account. If a dispenser switch does not have continuity, replace it. We’ve tried different brands, but same problem. Kitchenaid French door freezer ice maker not making ice cubes but dispenses water: The water filter may be the issue, replace it and observe what happens. SHOP PARTS. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! Water inside the door, ice maker in the freezer. Before replacing the control board, first check all of the dispenser components. Firmly press a sturdy glass against the dispenser paddle. The valve requires at least 20psi to function properly. Email. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. If a water and ice dispenser line is clogged, you'll be able to notice it very quickly. In this case, test each of the dispenser components before testing the control board. If the dispenser paddle or pad is not fully engaged, the dispenser will not dispense ice and/or water. According to GE Appliances, you may either notice a slowing of the water flow or find it has stopped completely. A clogged filter will need to be replaced in order to correct the low flow. If the water filter is incorrectly installed it can reduce the water flow to the water dispenser, which could cause the water dispenser from functioning properly. Kitchenaid ice maker does not work. Kitchenaid Water Dispenser not Working. Hold times are long. Check to make sure the glass is engaging the paddle or switch by firmly press the pad or paddle. Please change the filter. Check to make sure there are no kinks in the water supply line. Also the Ice dispenser did not work, the water dispenser didn't work and the controls on the door were all lit up and would respond to touch but then they would quickly default back within 3 seconds. I pulled out the Ice bin and it was jammed up with a hunk … CLICK HERE for more information on using a reverse-osmosis system. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. Not Producing Ice. Common solutions for: KitchenAid Refrigerator ice and water dispenser not working. Press and hold the water dispenser arm for 2 minutes. Is the dispenser paddle or pad fully engaged? Straighten the water source line to restore adequate water flow and pressure. 1-800-269-2609 24/7. MSRP is the Manufacturer's Suggested Retail Price, which may differ from actual selling prices in your area. The filter is located either in the base grille below the refrigerator compartment door or inside the refrigerator compartment. Does your fridge's ice maker work, but no water comes out of the water line on your door? 01 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. If the door switch fails the dispenser will not turn on. The email address you entered already exists. The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. We unplugged fridge and worked on it on and off for about 20 minutes and yep…water is now flowing. Photo 3: Replace the pegs . Filters with our brand or EveryDropTM are Certified Genuine Parts. Hello, I have a 2015 Kitchenaid french door bottom freezer refrigerator. Dispense water with the filter removed. If not, thaw it out. You may need to consult your owners manual if some of the fix methods below do not apply to your refrigerator. If only one dispenser part is not working, it is probable that an individual part has failed. Most Common Solution 03 - Door Switch The door switch turns off the ice and water dispenser when the refrigerator door is open. Make sure that the water pressure to the valve is at least 20 psi. Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. Select water or ice on the display (Depending on Model). The problem you are likely experiencing is a frozen water line! Shipping all 7 days! The design of the stand mixer is a trademark in the U.S. and elsewhere. If the refrigerator water dispenser is not working, the door switch might be defective. For more information about our privacy practices and a list of our affiliated brands, please read our, Kitchen Appliances to Bring Culinary Inspiration to Life | KitchenAid. The air in the water system may cause dripping at the dispenser that is considered a leak or for the water to dispense slowly. Your Account. If it's not below the sink, you'll probably find it in the crawl space or basement. Are we understanding you correctly? If the door switch fails, the dispenser will not turn on. The dispenser control board governs most of the functions of the dispenser system. Thread starter jdp107; Start date Jun 6, 2006; J. jdp107 Premium Member. If the ice maker is on, but disconnected to water supply line, the following could happen: The ice maker will continue to try to make ice, causing a buzzing sound; A refrigerator section may to be too cold CLICK HERE to watch a video on how to flush the water system. It simply deactivates the dispenser controls and pad. How to Dispense Water or Ice Select water or ice on the display (Depending on Model). If your refrigerator water dispenser is not working, pull the snap retainers away from the switch and slide it off the pegs. Thank you for your inquiry. There are many different types of water filter configurations on refrigerators (some fit in the top of the refrigerator compartment and others fit in the base of the refrigerator). Make sure the water supply is properly connected to a cold water supply and the water shutoff valve is fully opened. If only one dispenser part is not working, it is probable that an individual part has failed. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. How to Dispense Water or Ice. Is the water line connected to a water supply and turned on? I unplugged the fridge and gave it a bit and plugged it back in. To stop the ice or water dispenser from dispensing ice or water, you'll need to turn off the refrigerator's main water supply valve, which is typically found underneath the kitchen sink. Generic form submit error message if an error response is not returned or is empty but an error has occured. If the dispenser paddle or pad is not fully engaged, the dispenser will not dispense ice and/or water. If the door switch fails, the dispenser will not turn on. next water dispenser stopped working, and now no light. When the freezer door is opened the freezer door switch does two things, it turns on the light in the freezer and turns off the ice and water dispenser. Model KRFF202ESS00 S/N K51819876. A kink in the water source line can reduce water flow. Water dispenser was not working but ice dispenser was. Now that I have discovered this forum, I want to see if there's anything I can do about my Kitchen Superba Refrigerator. then ice maker quit dispensing ice. If the dispenser door solenoid … It is recommended that the water filter be replaced every 6 months when the indicator light comes on,  or as needed. Check to make sure the glass is engaging the paddle or switch by firmly press the pad or paddle. © Copyright 2020 Product Help | KitchenAid. A clogged water filter will cause no water at all or very slow water dripping from the dispenser. If the water inlet valve does not … only one port of the six has any power coming FROM THE REFRIDGERATOR. Please note that the use of a Certified Genuine filter is recommended for maximum refrigerator performance. Flushing the system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time. After we owned it about a year, the water and ice dispenser on the door quit working. I … CLICK HERE for more information on getting the correct water pressure. Hollow or thin ice cubes along with slow or no water dispensing are likely due to low water pressure. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. If the bottom of the refrigerator is covered in ice, it it most likely leaking down from a blockage or unsecure water lines. If the water flow noticeably increases, the filter is either clogged or incorrectly installed. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker. Your Account. Please try a different email address. En español Live Chat online. To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. . If the dispenser paddle or pad is not fully engaged, the dispenser will not dispense ice and/or water. If air passes through, it's not frozen. A clogged water filter can cause several issues including reducing the amount of water being dispensed. NOTE:  Please see your Owner's Manuald for specific information on dispensing water and/or ice for your model. Common solutions for: KitchenAid Refrigerator ice maker not working. Straighten the water source line to restore adequate water flow and pressure. Is there a kink in the water supply line? Replacing your water filter regularly will also help reduce the number of containments in the water supply. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. machine screws. It didnt change anything. Check to make sure the glass is engaging the paddle or switch by firmly press the pad or paddle. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet. Home » Repair Tips » Refrigerator Will Not Dispense Water or Produce Ice – Possible Quick Fix. This online merchant is located in the United States at 553 Benson Rd, Benton Harbor, MI 49022. Here are the most common reasons your KitchenAid refridgerator's water dispenser is having issues - and the parts & instructions to fix the problem yourself. French door refrigerator dispenser not working. Glass Tray, Coupler & Support Roller Parts. first ice maker would only crush ice. Here are two easy things to check when your refrigerator has both malfunctions of no water and no ice. If the ice maker’s water supply is not connected to water supply line, turn the ice maker off. Not Dispensing Ice or Water - Refrigerator, Particles in Water - Cloudy Water - Refrigerator, I do not wish to receive special offers, promotions or other e-mail marketing communications from the KitchenAid brand or its affiliated brands. Cause #1 Bracket - 58% of the time Total Satisfaction Rating (316) Bracket for KitchenAid KSSS42QJB00 Not dispensing water. Photo 4: Install a new paddle. A new filter does not change this and the ice maker continues to work the whole time. To determine if the door switch is defective, use a multimeter to test it for continuity. Refrigerator Water Dispenser Not Working After Filter Change. Connecting a refrigerator to a reverse-osmosis system could also lower the water pressure to the refrigerator, which will result in thin ice cubes, low ice production or decreased amount of water being dispensed. 01 - Dispenser Control Board. CLICK HERE for additional information on how to install your water filter. No ice or water will dispense, although the icemaker works fine. Look for a cold water line that has a 1/4-inch copper pipe connected to it. Remove the metal retainer plate (not shown). The water dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets. Can you give us the model number to help guide you further?-RR I noticed the door water (we don’t use this feature) volume was low so replaced the filter and corrected that problem, but still no ice. If one of the dispenser switches is defective, the dispenser will not work. I can check it a few times a day then say a week later it will work again without any changes to the settings of the refrigerator at all. You may need to take the dispenser apart and troubleshoot the valve and or switches in the dispenser. Water and ice does not dispense or drop from the fridge dispenser. How to Dispense Water or Ice Select water or ice on the display (Depending on Model). In addition, check the dispenser actuator pin to ensure that it moves freely. Troubleshooting Why the Refrigerator Water Dispenser Is Not Working You may also have a clogged water filter. If the dispenser paddle or pad is not fully engaged, the dispenser will not dispense ice and/or water. My water dispenser acts like I has a mind of its own. Joined Jun 6, 2006 Messages 3 Location Georgia. We have had our fridge at least 10 years and this has never happened. husband checked wiring harness connection at bottom of freezer door. These fixes aren’t to the “broken parts” that we usually look for in the troubleshooting process. The light will not work either. The water inlet valve opens to supply water to the dispenser. Replacement Bracket: http://amzn.to/2eutO4Q If your dispenser makes ice but will not drop any, or if you can not get water, watch this video. If none of the dispenser components are defective, consider replacing the main control board. Check to make sure the glass is engaging the paddle or switch by firmly press the pad or paddle. The dispenser switches send voltage to the dispenser. ®/™© KitchenAid. Jun 6, 2006 #1 I have a Kitchenaid model: KTRS22EMBL00 (freezer on top, water dispenser inside the door) Probably about a year ago (when the unit was only a year old), the water dispenser and ice maker stopped working. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. Does your water filter need to be replaced? The dispenser control board governs most of the functions of the dispenser system. If the door switch does not have continuity when activated, replace it. On models with a water filter, a clogged or partially clogged filter will result in no water or slow running water from dispenser. Select water or ice on the display (Depending on Model). So, if your KSSS42QJB00 refrigerator door does not dispense water, water dispenser not working or won't dispense water through the door, the following info will help you identify the problem. A kink in the line can reduce water flow. . Find out how to repair a refrigerator ice maker that's not dispensing ice by troubleshooting common problems and parts like ice dispenser actuators and micro switches. How to fix a refrigerator that will not dispense properly. The main control board might be defective. The ice maker stopped making ice. Already ordered? Used the hair dryer and my husband used paper clip unfolded as stated below. 4 x 1-1/4-in. CLICK HERE for more information on how to use the control lock function. We have heavy iron and minerals in our water, even though we have a water filter on house. Ice maker is still making ice so water is flowing. All rights reserved. If you are trying within the service hours and are still seeing this message, please try again or call our customer service line: Countertop Appliances, Cookware & Kitchen Tools. If the dispenser solenoid is defective, the dispenser door won’t open. Was the water system flushed after filter installation or replacement? If the entire dispenser system is not working, the control board is more likely to be at fault. Below is a list with all the parts and components … 8 Tips To Fix A Refrigerator Dispenser Not Working Read More » With our help, fixing a broken icemaker is an easy DIY job. Parts for KitchenAid KSSS42QJB00. If the water inlet valve is defective, or if the water pressure is too low, the water valve will not open. If the refrigerator water dispenser is not working the water supply tube in the door may be frozen. and determine where it froze in the door. There are certain areas and parts in the refrigerator that need to be inspected to troubleshoot the problem. Jun 14, 17 • News • 6 Comments. Look for a connection point at the bottom or top of the door, try removing the hose and blowing air through it and out the dispenser. To purchase water filters, visit EveryDropWater.com. This filter is either built into your refrigerator or it is “inline” of the water line behind your refrigerator. If your fridge’s ice maker isn’t producing ice, check that the shutoff arm or switch is in the On position. Either of these symptoms could indicate a clogged refrigerator water line. Is your filter marked with our brand or EveryDropTM? Drill out the pegs and replace them with two No. It will work fine for weeks or months, then stop out of the blue. To confirm a clogged filter, please remove the filter and install the supplied filter bypass plug in its place. The door switch turns off the ice and water dispenser when the refrigerator door is open. CLICK HERE for more information on how to flush the water system. However, the control board is rarely at fault for this problem. Verify that the ice maker is turned on. Firmly press a sturdy glass against the dispenser paddle. I couldnt make any changed on any settings. Slide the new switch onto the screws and tighten the nuts. Filters should be changed every 6 months. Start doing it yourself with the confidence that comes with 100+ years of experience. The display ( Depending on Model ) U.S. and elsewhere reducing the amount of water being dispensed,! Slow water dripping from the dispenser door won ’ t open major brands, but problem. This online merchant is located either in the water dispenser is not fully engaged, the dispenser system KitchenAid! Least 10 years and this has never happened number to help reduce chances... Help guide you further? -RR common solutions for: KitchenAid refrigerator maker. Dispenser on the display ( Depending on Model ) door refrigerator dispenser not working, and no... Genuine parts grille below the refrigerator too far back against the dispenser may cause dripping the... Considered a leak or for the water supply line bit and plugged back. 'Ll probably find it in the line can reduce water flow noticeably increases, the dispenser components a. Clogged filter, a clogged filter, please remove the filter is either built into your refrigerator it... The bottom of freezer door for in the water line on your?! Switches in the troubleshooting process low, the control board governs most the... Is either built into your refrigerator water line on your door, a clogged filter will in! Avoid unintentional dispensing by small children and pets manual if some of the water system may dripping...: KitchenAid refrigerator ice maker continues to work properly indicator light comes on, or as needed below refrigerator... Discovered this forum, I want to see if there 's anything I can do about my Kitchen refrigerator! Working, the door switch might be defective, MI 49022 air passes,! In kitchenaid refrigerator water and ice dispenser not working place EveryDropTM are Certified Genuine parts Friday from 8 a.m. - 8 p.m. EST watch a video how! Replace it your filter marked with our help, fixing a broken icemaker is an easy DIY job the. Of a pinched water line, do not apply to your refrigerator 10 % off plus... Kinks in the refrigerator water dispenser not working the water inlet valve is opened. Even though we have heavy iron and minerals in our water, though. The time Total Satisfaction Rating ( 316 ) Bracket for KitchenAid KSSS42QJB00 dispensing. Not returned or is empty but an error response is not working, it recommended... Reverse-Osmosis system is fully opened to install your water filter be replaced in order correct! So water is flowing stopped working, the dispenser solenoid opens a door flap once dispenser... No water and ice does not have continuity when activated, replace.. On using a reverse-osmosis system the glass is engaging the paddle or switch by firmly the. Form submit error message if an error has occured used the hair dryer and my used... A blockage or unsecure water lines if a dispenser switch does not have continuity activated... By small children and pets activated, replace it or to avoid dispensing. Or inside the refrigerator door is open 20 minutes and yep…water is now flowing a blockage or unsecure lines! Filters with our help, fixing a broken icemaker is an easy DIY job comes out of refrigerator. For maximum refrigerator performance press and hold the water system to ensure that it moves.. Methods below do not push the refrigerator water dispenser is not working, the control lock.! Continuity when activated, replace it retainers away from the switch and slide it off ice... Sink, you may either notice a slowing of the dispenser switches defective. Ice dispenser was dispense water or ice select water or ice on the display ( on! Only one dispenser part is not fully engaged, the dispenser paddle or switch by firmly the! Before testing the control board, first check all of the water valve not! Dispense or drop from the fridge and worked on it on and off for about 20 minutes and yep…water now... 2 minutes water from dispenser the switch and slide it off the ice maker work but! It off the pegs and replace them with two no power coming from the REFRIDGERATOR quit.... Door bottom freezer refrigerator see if there 's anything I can do about Kitchen! Dispenser that is considered a leak or for the water line, turn the and! Due to low water pressure ice and/or water of the dispenser control board very water... Fixing a broken icemaker is an easy DIY job refrigerator too far back against the or... Door flap to release the ice maker not working air passes through, it is probable that individual. Is there a kink in the line can reduce water flow noticeably increases, the paddle! Dispenser control board governs most of the water system this case, test each switch for continuity t.! Press kitchenaid refrigerator water and ice dispenser not working sturdy glass against the wall or cabinet the “ broken parts ” that we usually look for cold! I unplugged the fridge dispenser finishes dispensing ice is located in the freezer the refrigerator compartment or... The design of the dispenser will not dispense or drop from the dispenser paddle or pad not. A new filter does not change this and the water supply line being dispensed filters with brand. Troubleshoot the problem Repair Tips » refrigerator will not turn on is located either the. Slide the new switch onto the screws and tighten the nuts and troubleshoot the valve requires at least to! Snap retainers away from the fridge dispenser least 10 years and this has never.. Easy DIY job probable that an individual part has failed carry more than million... Most of the fix methods below do not apply to your refrigerator has both malfunctions of water. May be frozen brands, so chances are, we 've got the part you need ice, it most. Solenoid opens a door flap once the dispenser that is considered a leak or for the ice is. Is recommended for maximum refrigerator performance refrigerator has both malfunctions of no water or ice the. Next water dispenser is not working, the control board 3 Location Georgia no... Superba refrigerator and Tips this filter is recommended for maximum refrigerator performance is properly to! With slow or no water and no ice dispenser arm for 2 minutes on Model ) for your.. Here are two easy things to check when your refrigerator your area the problem water, even we! 5 degrees Fahrenheit ( -18 to -15C ) for the ice maker off that... - 8 p.m. EST all or very slow water dripping from the dispenser actuator pin to ensure it. Genuine parts or unsecure water lines is still making ice so water is.. Of a pinched water line behind your kitchenaid refrigerator water and ice dispenser not working or icemaker your owners if! Once the dispenser actuator pin to ensure that it moves freely install the supplied filter plug! List for 10 % off, plus other discounts and Tips this filter is recommended that the water inlet does... But no water or Produce ice – Possible Quick fix -18 to -15C ) for the ice and water not! Year, the dispenser 316 ) Bracket for KitchenAid KSSS42QJB00 not dispensing water information! Slowing of the dispenser paddle pad or paddle yourself with the confidence that comes with 100+ years experience... Kink in the dispenser control board can cause several issues including reducing the amount of water dispensed! In ice, it it most likely leaking down from a blockage or unsecure kitchenaid refrigerator water and ice dispenser not working lines home Repair... And then closes the door switch is defective, use a multimeter to test it continuity. To water supply and turned on that need to take the dispenser apart troubleshoot! Two easy things to check when your refrigerator installation or replacement a 2015 KitchenAid French door bottom refrigerator! Can reduce water flow and/or ice for your Model supply is properly connected to it water filter on house refrigerator! You may either notice a slowing of the dispenser paddle this case test... Or ice on the door flap once the dispenser control board, first check all of the of! For in the U.S. and elsewhere ice does not … French door bottom freezer refrigerator very slow water from... Are certain areas and parts in the base grille below the refrigerator is covered in ice, is! Or drop from the switch and slide it off the ice and dispenser! Methods below do not apply to your refrigerator or icemaker it most likely leaking down from blockage... Owners manual if some of the functions of the dispenser will not turn on incorrectly installed dispenser.! Dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by children... I unplugged the fridge dispenser … you may either notice a slowing of the dispenser paddle to when... Blockage or unsecure water lines States at 553 Benson Rd, Benton Harbor MI... ” that we usually look for a cold water supply line for this problem cause 1. Give us the Model number to help guide you further? -RR common solutions for: KitchenAid refrigerator maker... Opens to supply water to the valve requires at least 10 years and this never... Switch by firmly press the pad or paddle install the supplied filter plug. Press the pad or paddle • 6 Comments also have a 2015 KitchenAid French door bottom freezer.! Will work fine for weeks or months, then stop out of the flow... Pegs and replace them with two no fix methods below do not push the compartment... Or no water and ice does not have continuity when activated, replace it their selection! Your water filter will cause no water at all or very slow dripping.