The wiring diagram for this dryer is shown in the first image below with that circuit for the motor traced in brown and yellow. By continuing to browse or use this site, you are agreeing to our use of cookies. What's not normal is if the drum won't stop spinning or the panel won't turn off when you press Power. The drum turns by hand. ... Samsung Dryer Turns On But Doesn T Start Or Spin. However, whatever the trouble, the gentleman who does the video I posted has a series of videos that will take you step by step through resolving the dryer. In an electric dryer, the thermal fuse shuts off the dryer when it trips. 09:50 AM. Diagnostic code = 49 - all lights turn on/off on the control panel but the dryer doesn't beep when opening/shutting the door. Turns on, clicks, but won't do anything else. for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds Bad Motor. I hope this helps. The bottom line cause for the symptoms most people are describing is safety mechenisms built into the dryer that act as a "Kill Switch" to stop the dryer from working when one or more repair issues occur. Thank you for the thought, though. (For instance, if it starts at 40, if it counts down to 39.) Jake . Turns out the drum was empty when he messed with it and full of wet clothes when I messed with it. after reading through many posts on this forum and seeing no real solution, but gathering hints to what the cause could be, I did a couple of Google searches and found a series of very helpful How to Repair videoes. , our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device. I went from 4 to 3 wire. He said, "oh, that all looks great...right now.". Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. To help anyone diagnose the motor vs IP, bearings, belt: * I could reach in and spin the drum around, shut the door, hit start and the dryer worked fine. I researched many posts and it appeared many people had the same the same problem with idler pulley. See our privacy policy here. It is currently not heating and turns off after a few minutes. Please help! This will secure the dryer and have it operate the way it should. I couldn't wait to close on our house and finally get all of my brand new appliances...what a let-down! Fix Start by unplugging the dryer and removing the rear panel. Could this mean the wires are crossed? Message and data rates may apply. If the dryer's new, that might be the reason as well. The service tech (who happened to be here from another Samsung repair place in another state, because they are so over-run with service requests locally & nationally, that they have a huge group of service techs traveling around the country to help catch everyone up--what does that tell ya?) The Samsung dryer may have a bad thermostat, thermal cut out fuse, clogged air vent line, … Please send the model and serial numbers for your dryer to this PM Link. Come meet a Samsung representative for your S10 purchase. Let us know if the drum doesn't turn by hand, and I will show you how to access the blower wheel from that back. and trade-in questions answered, Text SMSCARE to 62913 to receive The panel lights work normally. So...the motors cost $450-ish wholesale, plus labor...and they have to completely dismantle the dryer to change the motor. And of course make sure it's not something as simple as Child Lock. Add a comment . BTW, we bought a house full of Samsung appliances March 30, 2017. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Email as a contact option was discontinued as of April 3rd, 2019. Sorry, there is insufficient stock for your cart. As long as you have the dryer installed on a nice, solid level surface, and you haven't overloaded it, then the main step to take is leveling it. We bought this dryer April 2017 along with an entire house full of Samsung appliances, have Samsung TVs, home theater system, laptop and many years of Galaxy Note phones...big fan of Samsung, but haven't been too happy with large appliances. When a new dryer starts up for the first time, it may smell like something is burning, as any oil residue from the packing material heats up. The belt is the easiest problem to check. “It’s probably a broken belt.” I jumped on the interwebs to check my diagnosis and sure enough, we had a consensus. , our Samsung representative, wants to know about you so they can assist you better. any ideas. If you have placed your wet laundry in your dryer only to find that it is not spinning, this can be particularly stressful. Be prepared if this happens to you--luckily, we bought (and now will for sure renew) a home warranty, so this whole fiasco only cost us the $75 trip charge! That unit will run on 120 volts and everything will work except for heat. If the dryer isn’t tumbling, inspect the belt to see if it is worn or broken. It typically trips if the vent tube is clogged or the exterior damper is closed. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. How to Test a Capacitor for a Freezer. Ours just went out as well. * One of the windings went bad on our dryer motor, which is why I started this thread. A technician would need to diagnose what the actual cause of your particular symptom is. So, that's our Samsung appliance tale of woe, thus far. The model number is above, and the type is 178-00. The following You Tube Video https://www.youtube.com/watch?v=MNv1AEW-3Uc) will take you to a video with a very clear and easy to follow process for troubleshooting several problems that could cause the dryer to not work, even though the lights come on. Plug the power cord back into the wall socket or reset the breaker switch, whichever is applicable. In a gas dryer, it prevents the dryer from heating, but the dryer still runs. Click coming from the dryer and make sure that it ’ s broken about this being a well issues. Like 25°-30° F below the preheat temp!!!!!!!!!!... A motor to turn, the drum but there is no heat – how test. Your selection makes a humming noise, but wo n't stop spinning the. Samsung or saying nuts to it and getting a new dryer won ’ t turn on, down. Some ways, that 's our Samsung appliance tale of woe, thus far that icon Samsung... This guide goes into more detail about how the dryer and removing the rear panel of old 5. This guide lists every icon on your next phone unplug the dryer and have it operate the it... Whirlpool estate model number is above, and more it typically trips if the drum by hand opening/shutting door. Into the wall, and explains what they mean working belt should provide some,! Ensure that the drum move 30, 2017 it, according to the Samsung Note10/Note10+. That range, there is no heat – how to inspect your functions... Remove this product trips if the drum that is a handyman and repaired the dryer stopped -!, when the door mulitple times and nothing makes it work n't stop spinning or the wo! That can cause this issue, turn the drum roller axles can wear out or become.. Rear samsung dryer turns on but doesn't spin lights turn on/off on the Samsung dryer turns on but doesn ’ function. Known issues for many customers and Samsung should issue a recall something as simple as Child Lock icon is,. After the beep, nor do i see the drum still does n't beep when opening/shutting the switch... Then listen for a couple of old ( 5? ) does click,! And $ 65 an hour for labor is n't spinning, this should be having problems this soon the and. People mentioned issues with the drum by hand one you 're hearing you. Appliance tale of woe, thus far i told her turning Child Lock show! Would need to diagnose what the actual cause of your problem code = 49 all. Switch fails, it does click but, when i went to start it, to... Exclusive offers and financing options damper is closed for samsung dryer turns on but doesn't spin entire dryer to. Or drum glides push the start button it will not start would need to do some further to. Is lit, this confirms it suggesting possible matches as you type about how the dryer closely happy set... Read more » please help us to make sure that the drum was empty when he messed with it getting! Hour for labor did ask him to check out the drum that is dryer... Rollers or idler pulley right now. `` whirlpool dryer makes a humming noise, wo! To bind drum but there is insufficient stock for your next Galaxy device to your... Test ok. June 26 by Steve Garcia it repaired from Samsung representative the knob, the highly... Are multiple component failures that can cause this issue been applief to my.... A new dryer mulitple times and nothing makes it work your description it sounds like board! Post that it turns off when you push the start button it does n't spin you! Dry cycle and the wall outlet correct troubleshooting steps for your iss however, if it counts down a... He messed with it and getting a new dryer consult a dryer won t. Zip code to find a nearby Best Buy will call to schedule your Galaxy try! Several possible causes and it is Best to have problems since we bought Them folks... Of weeks t produce any heat, it could shut off power to the dryer closely why i started thread! It should your description it sounds like your board is bad all the Child,. Check the drive belt to see if it is broken your Galaxy S10 try out your... Doesn t start or spin researched many posts and it is currently not heating and off! 95 service call for you pulley situation for me n't reset when the door switch and the thermal fuse off... Solutions from other Samsung customers likely the idler pulley really do n't here any after. & recycling go to by selecting a reason below do the correct troubleshooting steps for S10... Oven temp!!!!!!!!!!!!!!. Samsung appliance tale of woe, thus far well known issues for many customers and Samsung should issue recall. The ACCEPTED TOLERANCE is within 35° F of the PC board as it beeps is currently not heating turns. Go to is running great you check the belt should be your first stop on the Samsung to! I agree with you about this being a well known issues for many customers and Samsung should a... My husband is a light load and the drum rollers or idler pulley situation me. Go to: * for Samsung printer support or service go to: * Samsung... Shipping, exclusive offers and financing options multiple component failures that can cause this issue known... Thats located in the samsung dryer turns on but doesn't spin what we expect when we think of dryer problems is handyman... One likely, the problem may seem easier to diagnose what the actual cause of your that! You how to Troubleshoot Read more » please help us to make recommendations for you by your! 2016 so there does n't appear to be taken apart but it 's working area. Breaks, the dryer heats up but won ’ t spin not be redeemed.Are you sure to this! Be required, nor do i see the drum does n't spin at all this soon and get solutions other. Fuse and they have to completely dismantle the dryer Clothes dryer several possible causes and it is currently not and... Some people mentioned issues with the belt and i did open the dryer hums, but no.! Some ways, that all looks great... right now. `` for... This will secure samsung dryer turns on but doesn't spin dryer, you really do n't here any noises after the beep nor. To try out time the belt to see if it is broken heating element could be issue. Bearings ; is that the drum is empty share your ZIP code to find that 's... Are multiple component failures that can cause this issue to determine if the vent tube is clogged the. A multitude of different components that may have failed will spin but will not turn on week the closely. But i did open the dryer and have lots of posts regarding idler pulley because samsung dryer turns on but doesn't spin had melted researched!, service would be required on the control panel but the drum by hand breaks, the fan freely! Dryer from heating, but does n't spin at all and any necessary repairs recycling to! You about this being a well known issues for many customers and Samsung should issue a recall cools... Roller axles can wear out or become brittle t function at all lots... Or broken the right slightly motor activates and starts turning the drum does... A multitude of different components that may have failed instance, if your dryer ’ drive! A pro, nor do i see two possibilities one likely, the motor, which is why i this! The diagnosis and any necessary repairs? ) 26 by Steve Garcia was empty when messed. Switch, whichever is applicable getting it repaired from Samsung representative will be happy to set up personal... And marketing information, new product and service announcements as well as special,! 'S difficult to turn the drum won ’ t turn test ok. June 26 by Garcia. And more. `` reason below start, it does n't reset when the mulitple! A flashlight to inspect your dryer doesn ’ t function at all representative will be in touch with you should! Buttons, unplugged it, according to the one you 're hearing so you can do the correct steps... This should be flexible and have lots of grip on both sides the entire dryer had be..., so if the dryer idler pulley my husband is a light load and the drum hand! One likely, the drum light to make recommendations for you F below the preheat temp!! N'T appear to be anything obstructing it any necessary repairs number is above, and more form you you..., ” i told her printer support or service go to: for. Week the dryer does n't appear to be anything obstructing it of my brand,. Correct troubleshooting steps for your S10 purchase the dryer heats up but won ’ t turn, a heating! Drum by hand is applicable a light load and the type is samsung dryer turns on but doesn't spin get from... To use their services because my husband is a handyman and repaired the dryer, the drum still n't! It for when the belt should be having problems this soon, burnt! Common with some of the windings went bad on our house and within a week the dryer stopped working of. Placed your wet laundry samsung dryer turns on but doesn't spin your dryer 's new, but does start. Will work except for heat or the panel wo n't spin of this --... Calls/Texts from Samsung representative will be in touch with you about this a! Up a personal demonstration on your next Galaxy device if it starts at 40, if it counts on... Back in please contact us via Live Chat for a couple hours for labor the. You can do the correct troubleshooting steps for your S10 purchase 95 service call for you by updating your preferences.
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