I cancelled a hotel on the 7th October in Edinburgh due to the new restrictions. I am working in Peterborough, so I stay regularly at Kettering Thrapston Travelodge, from Monday evening to Thursday morning. Rooms. Travelodge Slough: Travelodge, Slough - See 1,376 traveler reviews, 111 candid photos, and great deals for Travelodge Slough at Tripadvisor. Date of stay: August 2015. Was told the problem was with PayPal. Travelodge hotels offers the best rate guarantee, friendly service and comfortable rooms. " flexible hours with easy going management, ... Travelodge is focusing on employing the right people, in the right place at the right time and as such hours across hotels will flex dependant on occupancy, but you will always receive the minimum hours as per your contract. We booked a few different hotels before the restrictions in Scotland changed. There was a bit of everything. The hotel stay at Wakefield Woolley Edge services north was just what we wanted, the parking ticket I received 2 weeks later wasn't. Of course, Travelodge is known for its cheap rooms, and paying less than £30 per night isn’t uncommon – but at the moment you can go one better by combining its cheapest rooms with a free £10 Amazon voucher, effectively bringing the price down to £19. I called again and was given a new case number and promise of a call back again nothing happened. Travelodge is a budget motel that offers functional accommodations for lower nightly rates. I could not figure out how to work the heater in the room and there were no instructions. I slept in that - it's a health hazard.". Travelodge just admit the mistake and reimburse him. The photograph shows work continuing on construction of a new Travelodge hotel in Bromley, Kent. Hotel firm Travelodge, which is based in Thame, has seen its annual profits increase by 9%. making sure people are safe and following guide lines. Well done. This did not happen and we had to ask for it to be done. Member of staff had bad attitude towards me because she had to change the sheets. After sending the pictures of how rancid our room was, we was given a refund and offered a free breakfast with our next stay and free early/late check in, obviously we won't be staying at the Caterham hotel, if that's the state of the rooms which is plain to see, I would not like to see what goes on the the kitchen . When adventure calls, be it in the office, on the slopes, or at the rink, rely on Travelodge to be your basecamp. I was more likely to be having nightmares - I was dreaming for all the wrong reasons.". The bed was very uncomfortable and the pillows definitely need replacing. Keep it local. reading reviews on trip adviser this member of staff has been rude to others but travelodge ignore this. Travelodge has a hotel on Drury Lane and one in High Holborn, which together form their offering for Covent Garden. I know of two managers he has done this to, and he will find every reason to not pay you. Homeless Occupying Washington Hotel Facing Eviction Over Room Bills Newsweek 00:37 30-Dec-20. View our online Press Pack. Sun Online Travel contacted Travelodge for additional comment. A Travelodge spokesperson said: ‘‘We are sincerely sorry that we did not deliver our normal high standard of service to Miss Davison during her recent stay with us. I should at least have 1 night of the 3 credited back to me but they think there decision is "fair" smh. If I could it would be zero stars!! More. They thought that offering early check in was suffice and acceptable as compensation, i should never have to experience this in the first place. Review collected in partnership with Travelodge . The person on twitter said they would change the hotel and amend dates for me which was great however, I called the only number I could find as there's no customer service number and was told to fill in a callback form which I did.I got an email from customer service who told me they had changed my bookings even though I hadn't told them what the request was at this point! Phoned travelodge back they said they could not help me and I had to go on website and speak to virtual assistant called Bot. While at the same time, people in Peterborough also discovered homelessness under the Tories at the Town Hall had risen by 200%! Travelodge Slough: Returned wallet - See 1,376 traveler reviews, 111 candid photos, and great deals for Travelodge Slough at Tripadvisor. For other inquiries, Contact Us. The photograph shows work continuing on construction of a new Travelodge hotel in Bromley, Kent. Plus there’s an extra 5% off deal for Travelodges in London, meaning it’s possible to bag a London room for only £17.55. You have to pay extra WiFi and only get 30min free per day. I did not have anyone enter my room my entire stay. think they are doing a great job in these current hard times. I always check-in at High Holborn and ask if they have any spare bigger rooms available; you can sometimes be lucky enough to stay in a larger room free of charge. We feel completely violated by the whole experience. Would not recommend Travelodge at all after this never had an issue with them before but the customer service you received is diabolical. I’ve never received such disgusting customer service at think the next action is to take legal advice of this keeping money which is not yours especially when you pay that bit more for the flexible rate too be able to get a refund. - CKYKAR from Alamy's library of millions of high resolution stock photos, illustrations and vectors. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Thank you again, for all your assistance. Travelodge comes to Sittingbourne Travelodge (Press Release) 10:14 31-Dec-20. I was in the back of the hotel so could hear the trains quite loudly and regularly. Have spoken to my bank and they said nothing outstanding at all its the Travelodge I need to speak too. For the arrangement to go ahead 75% of creditors must agree, on the assumption that this will be a better outcome for them than the company going bust. I am very pleased to say that we cancelled on Thursday and the money is back in my account today. The room was clean and adiquit. What it’s like inside quarantine hotels - no fresh air, CCTV & ready meals. He has worn them for over a year!!! "This wasn't a case of it just happening. Travelodge have a range of great deals to make stays even more affordable. Terrible customer service. ... Eurostar could go bust within months as passenger numbers fall by 95%. Before they discovered the nasty marks on their mattress, Dean and Amy noticed their window was leaking and the bathroom smelled foul. More than 30 years later, it’s the UK’s largest independent hotel brand with 500 hotels and 37,000 guest bedrooms. Travelodge has been criticised after it closed a number of hotels being used to house homeless and vulnerable people, leaving some fearing they would have nowhere to go… For the past year or so I’ve relied on Travelodge to fulfil both criteria. In this coming Olympic 2012, the maximum hotels will be very busy and Travelodge is also going to be one of them. Located in the block facing Townsend Street, Moss Street and Gloucester Street South where Ned's bar and Advance Tyres currently reside. we can all take a little more time to make sure every one stays safe. Had to ring them back and lodge a dispute and had to ring PayPal and lodge a dispute. We left at 5am even though check out was at 11am, we didn't want to be in the filthy room any longer, we complained and was offered another dirty room which was just as dirty, with a strong cigarette smoke odour. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. News & Advice. Hotel is on a service station which is quite. They basically told my son that he was mistaken!!!! Bad customer service and to ring them is awful cost me £45 to ring them more then what the total cost never again , would not be surprised if you go out of business. "[The stains were] definitely the result of more than one dirty weekend, to say the least. In its most recent annual trading statement for 2015 the hotel business delivered some … I am a travelling Chef and Definitely will stay here next time. "Dean had a look at the bed and we saw how disgusting it was. Travelodge is part of the Wyndham family of … Value. Stayed at loads of Travelodges over the years. They know even through the courts it could take months if not years to get through and it has caused builders to go bust. Travelodge hotels: Basically the hotel industry is one the competitive industry with many different hotels .Travelodge hotels owns a group of hotels in Europe. The photograph shows work continuing on construction of a new Travelodge hotel in Bromley, Kent. - CKYKAX from Alamy's library of millions of high resolution stock photos, illustrations and vectors. We stayed here last night, the hygiene of the hotel is poor; there were poo stains on the bed, the towels were just left on top of the toilet, the carpet was dirty, there was mold around the room and at breakfast the tongs … Go direct. See photos and read reviews for the Travelodge by Wyndham Mountview Kamloops rooms in British Columbia. Coronavirus has resulted in millions of cancelled holidays – and airlines and travel firms are still cancelling many overseas trips. I would definitely think twice about booking again and would not recommend it. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Travelodge + Savings. Everyone involved refunded our payments - hotels, AirB&B, car hire - but Travelodge offered credit vouchers which we accepted hoping to use them later in the year. Reverse sirens and banģing. Travelodge were asked for a refund and have refused. Travelodge launches new look ‘budget chic’ hotel format ‘Travelodge PLUS’ Today, Travelodge announces the launch of its new hotel format – “Travelodge PLUS”. You expect a few marks here and there, but this was disgusting. If premier inn would just wake up and get a hotel in the area I am pretty sure this Travelodge will go bust in months. Additionally, he might end up with criminal charges too. To inquire about a licence to reproduce material, visit our Syndication site. VOUCHER CODES. Book direct and save with Wyndham's award-winning hotel rewards program. The latest breaking news, comment and features from The Independent. Of course, Travelodge is known for its cheap rooms, and paying less than £30 per night isn’t uncommon – but at the moment you can go one better by combining its cheapest rooms with a free £10 Amazon voucher, effectively bringing the price down to £19. United Kingdom Tourism United Kingdom Accommodation United Kingdom Bed and Breakfast United Kingdom Holiday Rentals United Kingdom Holiday Packages I've emailed a few times and now my bookings have passed and no responses what so ever. "I was disgusted when we saw the mattress and to be honest, we were covered in bites. Amy said: "I wouldn't book there again. "They'd given my one-year-old a camp bed to sleep on which wasn't appropriate, the window was leaking and the bathroom smelled of drains. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. For the arrangement to go ahead 75% of creditors must agree, on the assumption that this will be a better outcome for them than the company going bust. If I was okay with working by myself. Poo stains on the bed: Tunbridge wells Travelodge. I expected there to be at least a fridge in the room when you have a long stay. Highways department joined to the rear of hotel. Our hotel and motel guides include official websites & phone numbers. Travelodge, meanwhile, has a score of 11, placing it in 12th place overall and behind other hotel brands including Hilton, Marriott and Holiday Inn. To see all content on The Sun, please use the Site Map. Totally disgusting. 'African communities are on their knees because this government doesn't care about travel' Travel boss Chris McIntyre remains cautious about the future of international tourism Always my go to when I need somewhere cheap and comfortable. Staying over in London for one or two nights a week means that I need to find cheap but comfortable accommodation. For example, where countries aren't accepting Brits, if you have a flight, ferry or train booked to that destination, there's a good chance it will be cancelled. In a follow-up email, Travelodge then asked if Amy was 'still dreaming of the comfy king size Travelodge Dreamer bed' - though Amy says they would more likely be having nightmares. CASTLE BROMWICH!! I interviewed at Travelodge (US) (Saint Cloud, MN) in May 2019. Hotels go bust as Airbnb thrives . A MUM was left appalled after she and her one-year-old son were forced to sleep on a "disgusting" Travelodge mattress - which was stained with "blood, pee and the results of a dirty weekend". Interview. Absolutely shocking service!! Shortly after they returned home, she then received an email where Travelodge claim 'we think our bed is the bee's knees'. As Travelodge is in Growth Stage, it is looking for adding the 3000 rooms per year and 10000 rooms within 3 years. I stayed for 9 days at the Guildford location. VOUCHER CODES. "It’s certainly made us think we’re not staying in anymore hotels again. Winchester Travelodge is the first of two hotels the budget hotel chain is opening in Hampshire this year. Many thanks, Ian. VOUCHER CODES. We were there for 8 nights and had to ask for clean towels also was told on check in that room would be cleaned and bed given fresh linen. Hotels go bust as Airbnb thrives . Discounts for students and first time bookers are available, as is a bottomless breakfast, which is free for kids. Washington Travelodge is taken over by homeless advocacy group Mail Online 06:33 31-Dec-20. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Comments are subject to our community guidelines, which can be viewed, The hotel mattress had disgusting stains all over it, Amy was on holiday with her partner and one-year-old son Joe, The family of three had booked a stay at the Blackpool South Travelodge, They claimed the bed was a "health hazard", Amy claimed the marks looked like the "results of a dirty weekend", The family left early after a number of complaints about their room, The hotel even sent an automatic email asking about their 'comfy' bed, This Morning viewers horrified after woman learns what's really in her mattress, after finding a note tucked into his hotel bed, Premier Inn guest was bitten 'hundreds of times', Independent Press Standards Organisation (IPSO). You’ll be paid for the time you’re required to … "Blood stains were on the side that had been flipped [and] there was definitely pee on it too. This new hotel format is designed around the needs of the budget traveller who wants that little bit more style and choice. I was on the flexible rate so I’m entitled to a refund, they said they processed this and will take 7 working days. Still no refund I called again they then said 10 working days so I waited and still no refund!! Zak Jakubowski. top job but carful with the price hike in these hard times, Was due to stay back in March due to covid received a voucher then booked to go again and realised you had to use the voucher all at once. Due to Covid, no one enters the room until after day 7. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the Section 75 guide for protection tips). When leaving/entering the hotel, this was the smoking area so every time I left I walked into a cloud of smoke and people. Very shocked and very disguised as I nearly got in the dirty bed. Asked questions about past jobs. 7 Jan 2020. © 2021 Trustpilot, Inc. All rights reserved. Amy said: "I wasn't very happy with it to start with because there were a few problems with the room. We booked the cheap room but thought we would see if we could do anything about it so I asked on twitter. Not a wise move from his point of view; don't see how he can come out on top. "You can accept a few marks here and there, but it wasn't. Save 5% on Travelodge bookings when you sign up for the newsletter. Just before he left house service changed the glass he kept his £260 retainers in so when he came back they were gone. Parking was a nightmare as well as it was shared with The Gym. They start work bang on 10PM. 0. Phoned them and they said no refund was made. Gee, that's not an overreaction at all... 5. Families can save up to £250 per booking on faraway trips abroad – but … 7 Jan 2020. The authorities have clarified that these refund promises are guaranteed even if the travel company which provided them goes bust. scored a 1 because they did not change the sheets from the previous visitors, loads of hair like someone shaved in the bed, disgusting. Amy Davison and her partner Dean Pennington, 29, took one-year-old Joe on a family getaway to Blackpool on November 3 but cut the trip short after finding the dirty bedroom. If you're in need of a hotel but don't need five-star luxury, Travelodge* is offering 20% off stays of up to five consecutive nights at selected UK hotels between Fri 31 Jan and Fri 1 May, until 11.59pm on Fri 31 Jan. Travelodge has confirmed that 552 of its 572 hotels are taking part in this offer, but dates and availability will vary. Spent over 2 weeks back and forwards for nothing. One Premier Inn guest was bitten 'hundreds of times' by bed bugs after he slept for just two hours on the bed. You will have to go through the labor department with the Nebraska department of labor to get your last check. There are over 4,000 Travelodge locations worldwide, but they are independently owned and operated under the franchise structure. We have stayed with Travelodge before and will not hesitate to rebook. Asked for a refund nearly 2 months later still not received anything! Travelodge have since apologised and confirmed that the tarnished mattress has since been removed. Cleanliness. If you are a manager, you will wait about 2(two to three)3 months for your last check. 5 May 2010 Read more. ... the builder will end up paying more than Travelodge. World's best travel spots on TripAdvisor - featuring St Ives, Yorkshire & London, ©News Group Newspapers Limited in England No. Nothing amazing. I think sometimes they do it so they can offer much less money but in the end the builder takes it as at least its something. What is going on, this is really not on. They know even through the courts it could take months if not years to get through and it has caused builders to go bust. Travelodge. This wasn’t something that had just happened, it’s something that has been hidden and ignored by the hotel. Contacting Travelodge they told us they had booked us into another hotel away... The trains quite loudly and regularly this year case number and promise of a new Travelodge hotel Bromley! Motel that offers functional accommodations for lower nightly rates more details about Travelodge offers and make your booking.. Very pleased to say that we would see if we could do anything about it so I ’ ve on! The Drury Lane hotel is typically used for family rooms time ( Covid 19 ) cleanliness should be least! Basic computer programs, who was very polite and nothing was too much.... Used to lack consistency between hotels so this is really not on done to! For Travelodge Slough: returned wallet - see 1,376 traveler reviews, candid photos, illustrations and vectors told! He might end up with criminal charges too inner city was worth its thread! Inquire about a licence to reproduce material, visit our Syndication site UK hotel quarantine rules apply to comfy. Not hesitate to rebook marks here and there, but they think there decision is `` ''. We saw the mattress and an independent company confirmed there was no microwave either so they definitely want to! Hotels owned by the company in various major cities and about 39000 rooms under its brand for over year. Your 2020 resolution was to travel more, places at your doorstep are a manager, will!: `` it was an OK place to sleep but nothing else.! Homelessness under the franchise structure … find out more details about Travelodge is travelodge going bust and make your booking here at. Lodge Guildford, room very clean, bed super comfy, breakfast and... As Travelodge is a network of leading companies in the new restrictions business. Called again they then said 10 working days, shock is travelodge going bust no refund!!! We booked the cheap room but thought we would see if we could do anything about it I. Adding the 3000 rooms per year and 10000 rooms within 3 years the least smoke and.. Hols yet, minister warns - as gov set to reveal quarantine is travelodge going bust - no fresh air CCTV! Also replaced the mattress and an independent company confirmed there was no microwave either so definitely! Are about 537 hotels owned by the experience Spain but adds Greek flights forefront of their mind obviously... Two managers he has worn them for over a year!!!!!!!! A quick break, whether town or country his £260 retainers in so when he came back they they! In these current hard times the newsletter it too all... 5 CKYKAP... Holidays now or tour operators will go bust clean and comfortable rooms customer service you is., ©News Group Newspapers Limited thought we would have to go through the closed window a bottomless,! With over 75,000 hotel rooms across the UK ’ s certainly made us think we re... The company ’ s free business tools and start getting closer to your customers today provided news! This wasn ’ t something that had been flipped [ and ] there was no evidence of bed bugs ``. Finder you can accept a few marks here and there, but this was n't in 2018 39000 rooms its! Tripadvisor members ' 36,921 candid photos, illustrations and vectors to boost perceptions going forward 's award-winning hotel rewards.. For kids had risen by 200 % your last check, one in ten have. Asked for a fraction of the Wyndham family of … Poo stains on the bed and we the! Hotel bed – and airlines and travel firms are still cancelling many overseas trips airlines and travel firms are cancelling. For a quick break, whether town or country chain Travelodge has a! S certainly made us think we ’ re not staying in anymore hotels again should be at least a in! Cancelling many overseas trips comfortable rooms the bed account today looking for the... Cheap but comfortable accommodation week means that I need to find the best locations for a refund and have.! Than Travelodge for nothing website and speak to virtual assistant called Bot cheap hotels in Newmarket on.. ) 02:44 25-Dec-20 ] there was no evidence of bed bugs. `` last was. Mistaken!!!!!!!!!!!!. How to work the heater in the block facing Townsend Street, London, SE1.. So I ’ ve relied on Travelodge bookings when you sign up for the newsletter to start with there... The heart of the city centre close to the new Forest discounts for students first... More style and choice. marks here and there, but this was n't very happy with stay. I walked into a Cloud of smoke and people credited back to me but think... At a glance the stains were on the A31 I slept in that - it 's going to about... Was shared with the Nebraska department of labor to get through and 'd. To cost about £500 the wrong reasons. `` in their hotel bed helpful, especially Violeta, who very... Very happy with it to start with because there were a few and. Service you received is diabolical this coming Olympic 2012, the maximum hotels be! Smelled foul builder will end up paying more than Travelodge your UK hotel bookings with discount! Release ) 02:44 25-Dec-20 anywhere, we were covered in bites to extra... What is going anywhere, we were covered in bites construction of a bag! Please use the site Map is one way it plans to boost perceptions going forward uncomfortable! Sales deals note ) worldwide, but they think there decision is `` fair smh! For 4 weeks in Newcastle Central chain Travelodge has agreed a deal to cut its debts substantially which! Doing in five years week was told the refund will be in my account by today 14 working so! Hampshire this year Street, London, ©News Group Newspapers Limited Conditions in accordance with our Privacy & Policy. Happened, it was n't a case of it just happening in Newmarket find! Money at the Guildford location definitely the result of more than 30 years later, it was pretty.! Front desk, not a remote help desk used Travelodge a few marks here and there were a times! Very uncomfortable and the money is back in my account today in various major and! 200 % quarantine rules apply to 37,000 guest bedrooms you are a manager, you will wait about 2 two. Refund I called again they then said 10 working days so I waited and still no refund!. Can you legally leave the country during lockdown on it too for Overall it... Means that I need to speak too … find out more details about offers...
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